Confidentiality and data protection policy of SARL Carentan Historical Center Museum and its store
General Data Protection Regulations
The confidentiality and security of your information are very important to SARL Carentan Historical Center Museum. We want you to have confidence in the way we manage your information when you visit our Store.
This policy aims to inform you of your rights and to keep you informed in full transparency of how we process your data during your visit to our Store within the Museum as well as on the PARATROOPER website to manage and track your orders online. It completes the General Conditions of Sale and is an integral part of them.
As part of the activities specific to the Store, we make every effort to protect the privacy of our customers by ensuring the protection, confidentiality and security of the data collected and processed in accordance with current legislation.
Each data processing implemented by the Data Controller pursues a legitimate, specific and explicit purpose. For each of the treatments implemented, our Museum and our Shop undertake to only collect and use data that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed mentioned below. We ensure that data is updated and implement processes to enable the erasure or rectification of inaccurate data.
Legality of processing
The Store of the Carentan Historical Center Museumand each of its collaborators refrain from processing data collected in an illicit manner.
The processing is lawful as long as at least one of the following conditions is met :
- The data subject has consented to the processing of his or her personal data for one or more specific purposes
- The processing is necessary for the performance of a contract to which the data subject is party or for the execution of pre-contractual measures taken at the request of the data subject.
- The processing is necessary for compliance with a legal obligation to which the Museum is subject
- Processing is necessary for the purposes of the legitimate interests pursued by the Museum
What personal data do we use to fulfill your orders?
On the Paratrooper Website, we collect the following personal data directly or, where applicable, indirectly, from you:
- Name, first name, postal address and email address mobile phone for shipping tracking and contact phone if necessary
- Bank details of the person making the payment through Monetico
- Date of birth to make birthday discounts
- Navigation data
- IP adress
- Any personal data that you spontaneously communicate to us by contacting us.
For what purposes do we process your personal data?
The data collected is used in the following situations:
- Online order management and tracking : https://www.paratrooper.fr/
- Creation of a customer account via our site by the customer
- Customer complaints management
- Management of invoicing and parcel shipping
- Management of credit claims and reimbursements
- Creation of loyalty cards
- Creating birthday discounts
- Sending News
- Sending promotional offers and information on special sales
Duration and limitation of retention
We undertake not to keep personal data for longer than is necessary to fulfill the purposes for which they are kept or for longer than the period provided for by the regulations relating to the protection of personal data.
You have rights over your data
In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation known as GDPR), we ensure the implementation of the rights of data subjects.
Persons whose data is subject to processing benefit from the following rights, unless otherwise required by law :
- The right to information
- The right of access
- The right of rectification
- The right to erasure or right to be forgotten
- The right to portability
- Opposition rights
- The right to restriction of processing
In the event of a question or request relating to the processing of personal data, the persons concerned are invited to contact the Management of the Carentan Historical Center Museum :
SARL Carentan Historical Center Museum
2 Village de l’Amont
50500 Carentan les Marais
Shop and Online Shopping : firstname.lastname@example.org
You also have the right to contact the National Commission for Information Technology and Liberties (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07,
Our team members
Your personal data is only accessible to people working within the Store of the Carentan Historical Center Museum and who are authorized by their position to process it, such as members of our sales, communication & marketing, accountant, or customer. If applicable, the staff in charge of managing the Website may have access to your data..
Your data is also transmitted to our external service providers acting on our behalf, such as those involved in the operation of the E-commerce site, data hosting, online payment. We ensure that they provide the necessary guarantees to respect the security and confidentiality of your data.
Our payment provider
Data relating to your payments is collected directly by our payment provider via a dedicated interface which you can access from our site. Indeed, the latter collects and processes your data under its responsibility in order to provide you with payment services when you wish to order products on the Site. Data relating to your payments will be processed by our service provider in accordance with the strictest security and confidentiality rules applicable in the e-commerce sector.
The Carentan Historical Center Museum and its Store do not collect or store your data relating to your payment methods at any time..
We may also be required to transmit your personal data to an administrative authority or an authorized public body, when the law requires us to do so.
Protection and security of your information
We are committed to ensuring the confidentiality and security of the information you provide to us. To do this, technical, physical and organizational security measures are put in place to prevent all unauthorized access and distribution, as well as the alteration or loss of your information. The security of the collection, transmission and storage of information can never be completely guaranteed. We do, however, take steps to ensure that adequate security precautions are taken to protect them. All persons with access to data are bound by a duty of confidentiality and are subject to disciplinary measures and/or other sanctions if they do not respect these obligations.
The term “Processing” is any operation or set of operations carried out or not using automated processes and applied to Personal Data such as collection, access, recording, copying, Transfer, storage , storage, cross-referencing, modification, structuring, making available, communication, recording, destruction, whether automatically, semi-automatically or otherwise. This list is not exhaustive.